877jl Privacy Policy

Welcome to the Privacy Policy of 877jl ("877jl," "we," "us," or "our"). This document governs the collection, processing, storage, and use of personal data provided by or collected from users ("you," "Player," or "User") of the 877jl website located at 877jl.net and all associated services, games, and features offered on the platform (collectively, the "Platform").

877jl is committed to protecting the privacy and personal data of all Filipino players who use our online casino and sports betting platform. We process personal data in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 877jl, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Platform.

877jl collects personal data through several channels — directly from you during registration and account activity, automatically through your use of the Platform, and occasionally from trusted third-party sources for identity verification purposes. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and gender
• Residential address (including barangay, city, and province for Philippine-based players)
• Email address and mobile number
• Government-issued identification details (e.g., PhilSys National ID number, UMID, driver's licence, or Philippine passport number) provided during KYC verification
• Selfie or photograph submitted for identity verification

2.2 Financial & Transaction Data

• Deposit and withdrawal history, including transaction amounts in Philippine Peso (₱)
• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI or BDO account details used for transactions)
• Bonus redemption history and promotional activity

2.3 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Session timestamps, pages visited, and navigation behaviour on the Platform
• Game history, bet records, and wagering activity
• Geolocation data (country and region level) derived from your IP address

2.4 Communications Data

• Records of live chat conversations, email correspondence, and support tickets submitted to the 877jl team
• Feedback, survey responses, and voluntary communications you direct to us

877jl uses your personal data for specific, documented purposes only. We do not repurpose your data in ways that are incompatible with the original reason it was collected. The primary purposes for which we process your personal data are:

You may opt out of marketing communications at any time by contacting our support team via live chat or by using the unsubscribe mechanism included in our promotional emails. Opting out of marketing will not affect our ability to send you essential account and transactional communications.

877jl processes your personal data only where a valid legal basis exists. In accordance with the Data Privacy Act of 2012 and applicable Philippine regulations, we rely on the following legal bases:

• Consent: Where you have given us clear, informed, and voluntary consent to process your data for a specific purpose — such as receiving marketing communications or optional profile features. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity: Processing that is necessary to perform the contract between you and 877jl — including account registration, payment processing, game delivery, and customer support. Without this processing, we cannot provide the Platform services to you.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, regulatory reporting requirements, and responses to lawful government or court orders.
• Legitimate Interests: Processing conducted for 877jl's legitimate business interests — such as fraud prevention, Platform security, abuse detection, and improving our services — where such interests do not override your fundamental privacy rights.

877jl does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketers. Your data may, however, be shared in the limited circumstances described below:

5.1 Service Providers & Technology Partners

877jl engages trusted third-party service providers who assist in operating the Platform. These include game content providers, payment gateway operators (including GCash and PayMaya integrations), identity verification services, cloud hosting providers, and customer support tools. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond providing the contracted service to 877jl.

5.2 Regulatory & Law Enforcement Authorities

877jl may disclose your personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory bodies and law enforcement agencies where required to do so by law, court order, or binding regulatory directive. 877jl cooperates fully with lawful investigations involving fraud, money laundering, and other criminal activity.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 877jl's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5.4 With Your Consent

Outside of the circumstances above, 877jl will share your personal data with third parties only where you have given explicit, informed consent for such sharing.

877jl uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform experience. A cookie is a small text file placed on your device by our web server when you visit the Platform. Cookies do not contain executable code and cannot access other data on your device.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can manage your cookie preferences through our cookie consent tool, accessible via the banner displayed on your first visit to the Platform. You may also configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies may impair your ability to use core Platform features, including logging in to your account.

877jl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The general retention periods we apply are as follows:

• Active Account Data: Retained for the duration of your active relationship with 877jl, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years from the date of submission, or longer where required by a regulatory authority.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLC reporting obligations.
• Customer Support Communications: Retained for three (3) years from the date of the last communication, or longer where a legal dispute is ongoing.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period to demonstrate compliance with applicable consent obligations.
• Technical Logs: Retained for twelve (12) months for security monitoring and fraud detection purposes, then deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you — as a data subject — hold the following rights in relation to the personal data that 877jl processes about you:

To exercise any of the rights listed above, please contact the 877jl data privacy team via live chat or by email at [email protected]. We will acknowledge your request within three (3) business days and aim to fulfil it within thirty (30) days, subject to identity verification and any applicable legal exemptions.

877jl takes the security of your personal data seriously and implements a comprehensive set of technical, organisational, and administrative safeguards to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

9.1 Technical Safeguards

• All data transmitted between your device and the 877jl Platform is protected by TLS 1.2 or higher encryption.
• Player passwords are stored using industry-standard one-way cryptographic hashing — 877jl staff cannot read your password in plaintext.
• Two-factor authentication (2FA) is available to all players and is strongly encouraged for account security.
• Regular penetration testing and vulnerability assessments are conducted on Platform infrastructure.
• Access to production databases containing personal data is restricted to authorised personnel only and is subject to multi-layer access controls and audit logging.

9.2 Organisational Safeguards

• 877jl staff who handle personal data receive regular data privacy and security training.
• Access to player personal data within the organisation is governed by the principle of least privilege — staff access only the data they need to fulfil their specific role.
• All third-party service providers with access to player data are subject to data processing agreements and security due diligence reviews.

9.3 Incident Response

In the event of a personal data breach that poses a risk to your rights and freedoms, 877jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, in accordance with the Data Privacy Act of 2012. Where the breach is likely to result in a high risk to your rights, we will also notify you directly as soon as reasonably practicable.

877jl operates an online gambling and casino platform. In the Philippines, participation in casino-style gambling is restricted to individuals who are 21 years of age or older, in accordance with applicable Philippine gaming laws and PAGCOR regulations.

877jl does not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are under 21 years of age, you are strictly prohibited from registering an account, accessing games, or using any features of the Platform. We enforce age verification during the KYC process as a mandatory step for all new accounts.

If 877jl becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, we will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions where legally permissible. Parents or guardians who suspect that a minor has accessed 877jl should contact our support team via live chat without delay so we can take immediate action.

The 877jl Platform may contain references to third-party services integrated into our offering — such as game content providers, live dealer studios, and payment processors. While these third-party integrations operate within the 877jl environment, each third party operates under its own privacy policy and data practices, which are independent of this Privacy Policy.

877jl is not responsible for the privacy practices, data security measures, or content of any third-party services. We encourage you to review the privacy policies of any third-party service providers whose services you interact with in connection with the Platform, particularly payment processors such as GCash and PayMaya, which have their own privacy governance frameworks.

877jl does not endorse, and is not responsible for, the privacy practices of any third-party entity. Your interactions with third-party services are governed solely by those entities' terms and privacy policies.

877jl reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, regulatory requirements, or Platform features. All revisions will be published on this page with an updated "Last Updated" date at the top of the document.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we process your personal data — 877jl will provide prominent notice via a banner on the Platform and, where appropriate, by direct communication to your registered email address. Your continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

We recommend that you review this Privacy Policy periodically to stay informed about how 877jl protects your personal data. The most current version of this policy will always be accessible at 877jl.net/privacy-policy.

877jl has designated a Data Privacy Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act of 2012 and ensuring that your personal data rights are respected. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please reach out to us through any of the following channels:

• Email: [email protected] — Please include "Data Privacy Request" in the subject line of your email so our team can route it to the Data Privacy Officer promptly.
• Live Chat: Available 24/7 via the 877jl Platform. Our support team will escalate data privacy matters to the DPO on your behalf.

If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. The NPC can be reached through their official government channels.